INTERNAL AUDITING PRACTICE PROGRAM
The Internal Auditing Practice program has been developed to provide a simple insight into the reasons for internal audits
and the actions necessary to carry out an objective audit of any system.
Internal auditing is not difficult but it draws on common sense and the ability to make objective comment without emotion or opinions. It has been found that most people are able to do this without the need for extensive training for time precious personnel.
At the completion of the course a statement of achievement is provided.
QUALITY MANAGEMENT AWARENESS TRAINING
Probably the most important issue with an ISO 9001 quality management is not the ability of business personnel to carry out their tasks nor the modification of tasks to suit quality management. It is the ability of personnel to provide adequate records of the activities which provide the controls that make a business sustainable and competitive. This is also imperative if the business is to be audited where evidence is paramount.
ISO 9001 does not dictate how a business' operations should be conducted, it dictates what types of controls should be in place and seeks proof of these controls. This doesn't mean that a business has to implement a plethora of documentation nor does it mean that special people have to be employed to monitor such a system. A well managed business already has the management structure needed but the current managers need to do the monitoring of their own activities themselves. Of course, there needs to be at least one person acting as the company's representative and this would be the Director.
Personnel need to be aware of their obligations in relation to the controls and providing evidence of the activities needed to provide those controls.
Key record requirements will include:
Of course, the ISO 9001 seeks other types of controls which interface with the above controls but a business begins to meet ISO compliance when it starts to address the key elements. Management can address these badly if they do not understand the intrinsic value of those issues in improving business performance and costs.
Bizfit management systems has carried out many such awareness training programs adapted to a business' size and activities, capability of its personnel and whether there are plans to look at continuous improvement and total quality management.